Senior Specialist – Student Affairs

Job Objective:

· Providing the best services for students, faculty members, staff, and the wider community.

· Computerizing all tasks related to admission, registration, academic advising and students’ services.

· Treating students’ academic records with the highest level of integrity through recording data accurately, keeping them, and maintaining utmost confidentiality

Main Duties, Responsibilities:

· Handle the Student Information System workflows includes admission, registration, grades, students’ services and graduation.

· Create reports and statistics as per the needs of the department.

· Improve the services with applying the technology available in processing student’s requests

· Automate the process of calculating the high school certificates.

· Automate the communication process with the applicants during admission includes English placement test invitations and final acceptance emails.

· Automate the process of printing students IDs.

· Automate the process of communicating disciplinary penalties, withdrawals, and medical excuses of students.

· Automate the process of issuing enrollment certificates and statements in both Arabic and English.

· Answer all inquiries of students, parents, and a community relating to academic regulations, rules and procedures.

· Communicate clear and timely information on admission requirements and deadlines to applicants, parents and high school managements.

· Handle student’s requests related to Enrollment, Admissions, Registration and University Requirements.

· Administer the operation of the exams printing unit with the program directors and academic staff members.

· Handle any assigned administrative task as per the needs of the department.

Skills, Competences:

· Negotiation and Communication skills, ability to work with others as a team member, must be a diplomat, who can deal with “difficult” clientele

· Leadership skills

· Time Management skills

· Conflict Resolution skill

· Teamwork skill

· Creativity skill

· Ability to work under pressure

· Self-motivation

· A mature attitude toward interpersonal relationships

Special Skills or Knowledge Required:

· A good sense of professionalism and excellent oral and written communication skills in both Arabic and English are necessary together.

· Knowledge of Microsoft Word, Excel, and Outlook software.

· Good IT background

· A working knowledge of university system (or a comparable collegiate student database management system) is preferred.

· Physical Demands: The person must have the stamina and personal drive to deal with interruptions, ready to serve students for long hours when necessary and work flexible hours.

Qualifications:

· Bachelor degree is required.

· Six to Ten years’ experience in the field of international or national universities.

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