Specialist – Student Affairs

Job Objective:

· Create and implement process that foster student engagement, learning and development.

· To build an active partnership with students, colleges, offices, and organizations to enhance an inclusive, outreaching, and growing multicultural community.

· Providing the best services for students, faculty members, staff, and the wider community.

· Treating students’ academic records with the highest level of integrity through recording data accurately, keeping them, and maintaining utmost confidentiality

Main Duties, Responsibilities:

· Answer all inquiries of students, parents, and a community relating to academic regulations, rules and procedures.

· Calculate all types of different high school certificates, receive and review admission’s files of students in addition to

· Handle all the process of the new student’s admissions till the registration in the Ministry of Higher Education.

· Follow up the missing documents of the students till its completion and submission to the Ministry of Higher Education

· Serve as a first line of information about university’s different programs in the Education Fair events, perform school visits in Egypt

· Handle student’s requests and Prepare enrollment certificates, students IDs, transcripts and courses description as per the requests of the students.

· Handle the students’ requests of financial aid, examine their papers and present it to the committee.

· Prepare military papers of male students to obtain the postponement number

· Go on missions to military offices and Ministry of Higher Education.

· Handle the withdrawal procedures of the students

· Handle the medical approvals of the students’ sick leaves.

· Receive penalties from the Disciplinary Board, registering it, sending the decision to students, and create an archive for it (Disciplinary Board + Accommodation penalties)

· Handle any assigned administrative task as per the needs of the department.

Skills, Competences:

· Negotiation and Communication skills, ability to work with others as a team member, must be a diplomat, who can deal with “difficult” clientele

· Leadership skills

· Time Management skills

· Conflict Resolution skill

· Teamwork skill

· Creativity skill

· Ability to work under pressure

· Self-motivation

· A mature attitude toward interpersonal relationships

Special Skills or Knowledge Required:

· A good sense of professionalism and excellent oral and written communication skills in both Arabic and English are necessary together.

· Knowledge of Microsoft Word, Excel, and Outlook software.

· A working knowledge of university system (or a comparable collegiate student database management system) is preferred.

· Physical Demands: The person must have the stamina and personal drive to deal with interruptions, ready to serve students for long hours when necessary and work flexible hours.

Qualifications:

· Bachelor degree is required.

· Minimum One year experience in the area of admission of international or national universities

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