Job Description
Job Summary:
· Manage and maintain the student information system (SIS), currently based on Power Campus. The position includes operating, maintaining, upgrading, and generating system reports to all related academic units such as the admission unit, the registrar unit, the finance department, and the academic programs, as well as the top management.
· The position requires the creative use and development of tools for a better educational experience for both students and faculty. In addition, the position requires troubleshooting system issues, and training faculty on new tools and features on a one-to-one basis or as focus groups.
Essential Responsibilities:
· Manage, maintain, and administer the Student Information System (SIS); namely Power Campus
· Identify problems, troubleshoot, and give solutions regarding the SIS.
· Create customized SSRS reports as requested and make sure that they meet the business users’ requirements.
· Manage transcript changes according to requirements, including implementing the calculation and reporting of the student’s grades and GPAs.
· Provide solutions and assistance in mass data uploads to the SIS.
· Manage users’ privileges on the SIS based on their tasks and responsibilities.
· Monitor the system’s usage and database health.
· Conduct analysis on the system usage as well as data usage to provide accurate recommendations and solutions for enhanced workflow.
Job Requirements:
· Excellent experience with student information systems.
· Excellent experience with database maintenance, backup, recovery, and analysis.
· Excellent experience using systems reporting tools and creating required queries and reports.
· Very Good experience using SQL.
· Good experience in HTML, and CSS.
· Experience with systems administration and analysis is a plus.
· Skilled at analyzing and troubleshooting software user problems.
· Skilled at communicating technical information to non-technical end-users.
· Eager to learn and apply new technologies.
· Training others to use specialized software.
· Experience working with faculty and students.
· Good organizational and time-management skills.
· Strong interpersonal skills and the ability to work in teams.
· Excellent attention to detail.
· Problem-solving mindset.:
· A minimum of 4 years of technical experience in student information systems in general.
· Specific experience with Power Campus is a must.
· Experience with Banner, Oracle Student Cloud, and similar applications is a plus.