Rashed Refaat

Dr. Rashed Refaat is the Program Director of Business Information Systems at Galala University and Director of the Galala Incubator and Entrepreneurship Center. With over 25 years of professional and managerial experience, he specializes in Business Information Systems, Quality Management Systems, and digital transformation.

He has taught at leading institutions including Cairo University, Helwan University, Misr International University, and the Arab Academy for Science, Technology, and Maritime Transport. His research focuses on enterprise systems, analytics, blockchain, and technology-driven business innovation. He is ISO 9001 and ISO 27001 certified and actively promotes entrepreneurship and industry collaboration.

• Ph.D. in Business Information Systems
• M.Sc. in Management Information Systems
• Postgraduate Diploma in Computers and Commercial Applications

• • Google Scholar:
    https://scholar.google.co.uk/citations?user=e2JNJmoAAAAJ
  • Scopus Author ID:
    https://www.scopus.com/authid/detail.uri?authorId=57204676010
  • ORCID:
    https://orcid.org/0000-0003-1897-130X
  • ResearchGate:
    https://www.researchgate.net/profile/Rashed-Refaat

• Digital Transformation & Enterprise Systems
• AI-Enabled Governance & Organizational Analytics
• Technology-Driven Business Innovation
• Intelligent Decision Support Systems (DSS)
• AI, Big Data & Data Governance
• Multi-Criteria Decision-Making Frameworks
• Quality Management Systems Optimization
• Neutrosophic & Fuzzy Modeling in Management Systems

• Certified International Trainer of Trainers (ToT)
• Certified STEM Trainer of Trainers
• Certified ISO 27001 Information Security Management Systems
• Certified ISO 9001 Quality Management Systems
• Certified Data Centre Expert (Design and Operations) – Capitoline UK
• Certified Auditor for HP Supplies in the Middle East
• Microsoft Certified Professional (MCP)

• Director, Business Information Systems Program, Galala University
• Director, Galala Incubator & Entrepreneurship Center
• Advisor, Industrial Collaboration Hub (ICH-KIT), Galala University
• Member, Strategic Planning Committee, Galala University
• Member, Faculty of Administrative Sciences Council
• Coordinator, Innovators Support Fund (ISF)

• IT & Business Development Consultant (2015–Present)
• IT Manager & SharePoint Administrator, SGS Egypt (2006–2015)
• IT Manager, Intercom Enterprises for Information Technologies (2002–2006)
• Experience with UNFPA and multinational organizations (1999–2002)